Thank you for shopping with Vedaayush Group, including our brands Vedwell, VedicGlow, and Kleenwell. We aim to provide high-quality FMCG products and ensure complete customer satisfaction. If you are not fully satisfied with your purchase, we’re here to help.
1. Return Eligibility
We accept returns only under the following conditions:
A. Damaged or Defective Product
You can request a replacement or refund if:
The product arrived physically damaged
The packaging was tampered
The product leaked or was broken
The item was expired or spoiled upon arrival
B. Wrong Product Received
If you received:
A different product than what you ordered
Wrong quantity
Wrong variant (size, fragrance, etc.)
C. Missing Items
If your order is missing any items, inform us within 48 hours.
🚫 Note: Due to hygiene, safety, and FMCG nature of products, we do NOT accept returns for used or opened products unless they are defective.
2. Return Window
You must inform us within:
📅 2 days (48 hours) from the date of delivery to be eligible for return, replacement, or refund.
